The University of Ghana hereby invites applications from suitably qualified persons for the position of DEPUTY DIRECTOR, INFRASTRUCTURE, INFORMATION TECHNOLOGY DIRECTORATE, to take effect from 1st August 2026.

JOB SUMMARY

The Infrastructure Services Division is responsible for the design, implementation, management, and maintenance of the University’s IT infrastructure, including Local Area Networks (LANs), Wide Area Networks (WANs), wired and wireless communication systems, Wi-Fi, fiber-optic networks, and routing and switching platforms.

The Division delivers and supports critical enterprise technology services for the University community, including:

• Network connectivity services
• Identity and access management services
• Application hosting services
• Backup and storage services
• Virtualization services
• Database and Data Warehouse support
• Data centre services and infrastructure support

KEY RESPONSIBILITIES

The Deputy Director, Infrastructure, oversees the following units:

• Network Administration Unit
• Systems Administration Unit
• Telecoms and Electricals Unit and shall:
• Provide leadership for the planning, design, implementation, operation, and continuous improvement of the University’s ICT infrastructure environment.
• Oversee the management and maintenance of the University’s network infrastructure, including LANs, WANs, wired and wireless networks, Wi-Fi services, fiber-optic backbone systems, and routing/switching infrastructure.
• Ensure the availability, performance, and reliability of enterprise infrastructure services, including network connectivity, identity management, application hosting, backup and storage, virtualization, database platforms, data warehouse support, and data centre operations.
• Lead infrastructure modernization initiatives to improve service resilience, scalability, cybersecurity readiness, and operational efficiency across the University.
• Collaborate with internal ITD teams to ensure alignment between infrastructure services, enterprise applications, cybersecurity, user support, and digital transformation initiatives.
• Engage and manage external vendors, consultants, telecom providers, and technology partners to support the delivery, maintenance, and optimization of ICT infrastructure and digital services.
• Develop and enforce standards, policies, procedures, and technical controls relating to infrastructure architecture, systems administration, network operations, backup, disaster recovery, and data centre management.
• Ensure business continuity and disaster recovery readiness for core infrastructure platforms and services.
• Support institutional projects and new developments, including ICT infrastructure planning for new buildings, campus expansions, and technology-enabled academic and administrative initiatives.
• Monitor infrastructure performance, service levels, risks, and capacity requirements, and provide management reports and recommendations for improvement.
• Lead budget planning and resource management for infrastructure-related projects, maintenance, upgrades, licenses, contracts, and capital investments.
• Supervise and develop staff within the Infrastructure Services Division to ensure high performance, technical competence, and service excellence.

The Deputy Director, Infrastructure shall perform any other duties as may be assigned by the Director, ITD, in support of the Directorate’s vision, strategic priorities, and the strategic objectives of the University of Ghana

QUALIFICATIONS AND ATTRIBUTES

Applicants must have:

• A Master’s degree in Computer Science, Information Technology, Engineering, Information Systems, or a related discipline.
• Relevant professional certification(s) in ICT infrastructure, networking, systems administration, cloud computing, virtualization, IT service management, project management, or cybersecurity. Preferred certifications include CCNA/CCNP, Microsoft or Azure certifications, VMware, RHCSA/RHCE, AWS or Azure cloud certifications, ITIL, PMP or PRINCE2, COBIT, CISSP/CISM, or other recognized professional qualifications.
• 10-12 years’ experience working in the IT industry and a minimum of six (6) years’ progressive management experience overseeing and leading IT infrastructure development teams and strategic initiatives.

Additionally, applicants must have:

• Experience in managing an IT division within a large organization in the public or private sector.
• Experience in managing external vendor relationships.
• A broad knowledge of trends and future directions of IT and its application in higher education.
• Excellent understanding of project management principles.
• The ability to communicate concepts and processes clearly and effectively in oral and written form.
• Strong customer service skills.
• The ability to determine resource requirements, develop an annual financial budget sufficient to cover the cost of administration, training, technical support, supervision, procurement, system upgrades, and replacement.

TENURE

• The Deputy Director, Infrastructure must be able to hold office for a period of four years on terms and conditions approved by Council, before reaching the statutory retirement age of 60. He may be eligible for re-appointment for a further term of up to four years.

METHOD OF APPLICATION

• Applicants are required to submit the complete application pack addressed to the Registrar, University of Ghana, through vacancies@ug.edu.gh (Electronic copy only).
• Hard copy applications will not be accepted.

The application pack should be submitted as a single PDF file and should contain the following:

• Completed application form for Senior Level Administrative Positions (UAB Form 1C) to be downloaded from the University’s website at www.ug.edu.gh/hrodd/.
• An up-to-date Curriculum Vitae and copies of relevant academic and/or professional certificates.
• A statement of a maximum of 2,500 words indicating how the applicant intends to use the period in office to address relevant issues that will ensure that the University achieves its mission and vision as contained in the University of Ghana Strategic Plan (2024-2029).
• The new UG strategic plan, 2024-2029, can be downloaded at: https://www.ug.edu.gh/pad/publications.

Further information about the University of Ghana may be found on the University website at www.ug.edu.gh. Only shortlisted applicants will be contacted.

CLOSING DATE

• Applications should reach the Registrar through vacancies@ug.edu.gh not later than the close of day on 25th May 2026.
• Additionally, as part of the application, applicants should submit the names, telephone numbers, and email addresses of two people familiar with their professional competencies who are willing to provide references for the applicant.

For General Information, Scholarships, Internships, Jobs, Research Grants, and many more, both local and International,

• Follow to join WhatsApp Channel.

• Telegram Channel.