According to a press release by the PRO of GES, Daniel Fenyi, management of the Ghana Education Service (GES) set up a Help Desk at the Headquarters on 8th September, 2026, to directly receive individual complaints from all affected 2024 teachers with salary-related concerns, to facilitate immediate redress.
At the end of a one-month window on 8th October, 2026, a total of 471 issues were received and examined.
Out of the 471 issues, 347 were in respect of salary arrears, and 124 were in respect of no Staff IDs.
Management is pleased to share that all 347 cases of salary arrears have been successfully processed by GES and forwarded to the Controller and Accountant-General’s Department (CAGD) for validation and payment.
For the 124 cases with no Staff IDs, five (5) have been successfully processed; hence, these five individuals will be receiving their Staff IDs in the coming weeks.
The remaining 119 cases could not be verified. The individuals concerned have no records in the GES database and their appointment letters could not be authenticated in line with due process.
Regional Directors who have such teachers in their regions have already been queried to explain why they have such persons in the classrooms.
Management assures all teachers who have been successfully processed that they will be paid appropriately, with their arrears as well.
